Frequently Asked Questions

Living Casino FAQ — All your questions answered in one place

From registration and login to bonuses, payments, games, and security — everything you need to know about Living Casino is right here.

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Account & Registration

Signing up at Living Casino is quick and straightforward. on the Registration page Go and complete the form in three steps. Step one covers your personal details (name, date of birth, mobile number), step two covers your email and password, and step three is a final review of all your information. Registration takes just 3 minutes.

The minimum age to register at Living Casino is 18. Accounts cannot be created by anyone under 18. Age verification may occasionally require submission of a national ID or passport.

No. Living Casino's policy allows only one account per person. Attempting to create multiple accounts may result in all accounts being suspended and any balances forfeited. If you're having trouble with an existing account, please contact support.

on the Login page Go to the login page and click "Forgot Password?". Enter your registered email or mobile number and a reset link will be sent within seconds. If you don't see it, check your spam folder. If the issue persists, reach out via live chat.

KYC verification is required for withdrawals and large transactions. You'll need to submit a clear photo of your National ID or passport along with a selfie. Verification is typically completed within 24–48 hours. Once verified, you won't need to go through the process again.

To close your account, contact us at support@livingcasino.bet or via live chat. Make sure to withdraw any remaining balance before closing. As part of our responsible gaming commitment, temporary break and self-exclusion options are also available.

Bonuses & Rewards

After registering at Living Casino, your welcome bonus is automatically credited on your first deposit — no manual claim needed. The bonus can be up to 100% of your deposit amount. Wagering requirements must be met before the bonus can be cashed out.

Wagering requirements mean you must place a set amount of bets before withdrawing bonus funds. For example, a 30x wagering requirement on a ৳1,000 BDT bonus means you need to wager a total of ৳30,000 BDT before withdrawing. Wagering requirements for each offer are clearly stated on the respective promotion page at Living Casino.

Yes, Living Casino regularly offers existing members daily login bonuses, weekly cashback, and exclusive promotions on special occasions. To see the latest offers, Promotions Page Visit to discover regular rewards available through loyalty points.

Free spins are generally awarded for specific slot games only. The eligible games are listed in the offer details. Free spins also have an expiry period, typically 7 days — unused spins will expire after that window.

Yes, Living Casino has a referral program. Refer a friend and earn a bonus once they register and make their first deposit. For full details on the referral bonus, on the Rewards page available.

Deposits & Withdrawals

Living Casino supports all popular payment methods in Bangladesh: bKash, Nagad, Rocket, and direct bank transfer. International cards and e-wallets are also accepted. All transactions are fully secure and encrypted.

The minimum deposit at Living Casino is ৳500 BDT and the minimum withdrawal is ৳1,000 BDT. Maximum limits depend on your chosen payment method and account tier. VIP members are eligible for higher withdrawal limits.

Withdrawals via bKash, Nagad, and Rocket are typically completed within 1–4 hours. Bank transfers may take 1–3 business days. If KYC verification is incomplete, your first withdrawal may take longer. Requests submitted at night or on weekends will be processed on the next business day.

Living Casino does not charge any fees on deposits or withdrawals. However, your mobile banking provider or bank may apply their own transaction fees, which are outside Living Casino's control. Contact your payment provider before transacting to find out about any applicable charges.

You can cancel a withdrawal request before processing begins. Once processing has started, cancellation is no longer possible. To cancel, contact live chat immediately and provide your request ID.

Games & Betting

Living Casino offers 500+ games, including slots, live baccarat, live roulette, blackjack, poker, table games, Sports Betting, and virtual sports. Every game is provided by internationally certified providers and powered by RNG (Random Number Generator) technology.

Yes, Living Casino's live casino features real dealers streaming live in HD. You can interact with the dealer in real time. Live baccarat, roulette, blackjack, and more are available 24 hours a day. Some tables are hosted by Bengali-speaking dealers.

All games at Living Casino use certified RNG technology to ensure completely random and unbiased outcomes. Third-party auditors regularly verify the fairness of our games. The RTP (Return to Player) percentage for each game is available in the game details.

Living Casino lets you bet on 30+ sports including cricket, football, kabaddi, tennis, basketball, and badminton. Live betting is available for major international tournaments including IPL, BPL, and the World Cup. On the Sports Events page View all match listings.

Security & Privacy

Yes, Living Casino is completely secure. We use 256-bit SSL encryption, providing bank-level security for all transactions. Our platform holds an international gaming license and undergoes regular third-party security audits. Your personal information and funds are fully protected.

Go to Account Settings, navigate to the "Security" section, and enable 2FA. Verify your mobile number and activate the OTP option for each login. With 2FA enabled, your account stays protected even if your password is compromised.

No, Living Casino does not sell or share your personal information with any third parties. Information may be disclosed to authorities only when required by law. For more details, please refer to our Privacy Policy Read.

If you notice any unusual activity on your account , such as unrecognized logins or unexpected transactions, change your password immediately and contact us via live chat or at support@livingcasino.bet. You can also request a temporary account lock if needed.

Mobile App

The Living Casino app is available on both Android and iOS. Download Page to get the direct APK file or App Store link. Avoid downloading from third-party sites — only download from the official livingcasino.bet.

Yes, the Living Casino mobile app offers the same full game library as the website. Live casino, slots, and Sports Betting all work seamlessly on mobile. The app is optimized for smaller screens, making for a smoother gaming experience.

Yes, the Living Casino app supports fingerprint and Face ID login. Once set up, you won't need to type your password each time. Biometric login can be enabled from the app settings. It's both fast and secure.

A 3G connection is sufficient for standard slots. For HD live casino streaming, a 4G or stable Wi-Fi connection is recommended. The Living Casino app also has a data-saving mode that delivers a smooth gaming experience even on slower connections.

Why Choose Living Casino

Why millions of players in Bangladesh choose us

Full Bengali Support

Living Casino operates entirely in Bengali. The support team, game guides, and all instructions are available in Bengali — no language barriers.

Instant Payments

Deposit instantly via bKash, Nagad, or Rocket and enjoy fast withdrawals. Living Casino supports all popular payment methods in Bangladesh.

Maximum Security

Bank-grade SSL encryption, 2FA protection, and regular security audits keep your account and funds completely safe.

24/7 Live Support

Whatever the issue, our team is available around the clock via live chat, email, and WhatsApp in Bengali. If you can't find your answer in the FAQ, reach out to support right away.

Generous Bonus Program

From welcome bonuses to daily rewards, cashback, and loyalty points — Living Casino's bonus program keeps members rewarded every step of the way.

Mobile-First App

Play anywhere with Android and iOS apps. Biometric login, push notifications, and an optimized interface make mobile gaming a great experience.

Didn't find your answer? Contact us directly

If you can't find the answer you're looking for in the Living Casino FAQ, our support team is always here to help. Reach out in Bengali for a fast resolution.

  • Live Chat: Click the chat icon on the right side of the website. Average response time is under 2 minutes.
  • Email: support@livingcasino.bet — Detailed replies within 24 hours.
  • WhatsApp: Send us a message directly on WhatsApp for a quick response.

Our support team is active 7 days a week, 24 hours a day. Reach out any time, Bangladesh time.

Talk to Support

Whatever you need, we're here to help. Get quick assistance in Bengali.

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